Shipping policy

Shipping Policy

At August Hair we aim to get your order to you as quickly and as safely as possible. Every order is packed with care to ensure it arrives in perfect condition.

Processing time

All orders are processed within 1-2 business days (excluding weekends and public holidays). You will receive a confirmation email with tracking information once your order has been shipped.

Note: During peak periods, promotions, or new product launches, processing may take an extra day or two. We appreciate your patience!

Shipping within New Zealand

-Standard shipping 2-4 business days

Times vary depending on your location.

Shipping rates are calculated at the checkout and may vary depending on your location.

Tracking your order

Once your order is shipped, You will receive a tracking link via email. Please allow up to 24hours for tracking information to update.

Delays or lost parcels

While we do everything we can to ensure timely delivery, we are not liable for shipping delays caused by carriers, customs, weather, or other factors beyond our control.